FAQ

Do you provide International delivery?

Yes! We ship worldwide. There is a flat shipping rate of $12 for all orders outside of the U.S. 

 

How do I return an item?

There are absolutely no returns unless there was a mistake on our end. 

What is your refund policy?

There are absolutely no refunds unless there was any negligence on our end.

 

How long does it take to process and ship my order? 

Please allow up to 2 days for processing and 3-5 for shipping.

If you have ordered a custom piece, please allow 3-4 weeks. 

How do I track my order?

Once your order has been shipped, you will receive an email with your tracking information included.

 

How can I contact your couriers?

We currently use USPS for all of our shipping methods. If necessary, you may contact them using their website at usps.com.

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